Connect Counselling Services

07877 072741 | 01536 724199


Joanne Mander Bsc Hons; MA; MBACP

Email & Skype Online Counselling in the UK and abroad

Online Counselling is not appropriate if you are feeling suicidal or are in crisis. In these situations please contact the Samaritans or telephone 08457 909090

Counselling online has been in existence for sometime. In todays society’ however it is fast developing and growing. As technology improves, services are increasingly delivered through the internet. For some the whole idea of meeting a stranger face to face for relationship counselling is intimidating, this was one of the reasons, online counselling was developed. You will need Internet access but do not need expert computer skills. Online Therapy offers choice and flexibility and allows for regular discussion with an experienced Relationship Counsellor. It provides an opportunity to explore your thoughts and feelings and look at difficulties in different ways so that you are able to find your own solutions.

Who might choose Relationship Counselling Online:

  • You may be very busy, work long hours or shifts and cannot commit to regular face to face sessions
  • It may be difficult for you to get away from home due to responsibilities to others – caring for small children/elderly relatives
  • You may have a disability that means you are unable to leave your home to attend counselling appointments
  • It may be that at this point in time you do not feel comfortable seeing a counsellor face to face, online counselling can provide a degree of anonymity.
Online counselling in the above circumstances may offer an agreeable and comfortable way of communicating with a Counsellor from the comfort of your own space and in your own time.

The services that I offer:

Online Counselling is delivered via email, Skype, and live chat (messenger).

Email Counselling Service UK and abroad

Counselling emails can be exchanged in different ways:
  • You may want to have a one off email exchange
  • You may want me to respond to your emails on a set day each week over a month/two month period. I would normally respond to emails within 48 hours
  • You may want me to respond to your emails all in one week
Please indicate your preferred option when contacting me.

Online Counselling Fees:

1 email from me £30 Prepaid Packages are available: 3 emails £81.00 (£27) 5 emails £125.00 (£25)
Pay for Email Counselling
I accept payment in £ sterling through Paypal or Internet Bank Transfer. I also accept sterling cheques through the UK post (Please ask me for details). To gain maximum therapeutic value from email therapy, it is important to be in regular contact. Packages of emails are therefore more appropriate for us to explore problems. I would usually suggest that packages of 3 emails are completed within one month and two months in the case of 5 emails. One off emails tend to be used in circumstances in which you may have started to change your situation or may have tried various options, but these have not worked. How to get started if you choose the single email route:

If you require a single email:

  1. Send me an email with a brief outline of the problem you want to explore and how you have tried to resolve this problem. An example can often be helpful at this point (about 500 words).
  2. Forward the email to me with payment and I will send my reply (500 words) within 48 hours.
  3. In this situation, the Agreement and Client Information Form do not require completion.

If you require a prepaid package of emails:

  1. Send me an email with brief details about yourself and outline of the problem that you want to explore. This only needs to be a few sentences, we can go into more detail once we start our work together.
  2. I will reply with thoughts about what you have written and how we might work together.
  3. On receipt of the completed Agreement and Client Information Form and notification of your payment, I will send you the first therapeutic email or we can arrange our first live session.

Skype Counselling UK and abroad

Skype counselling can be offered in a variety of formats.  Either by skype live messenger, webcam or some clients prefer to skype using sound only. Please indicate your preference when arranging an appointment. I use skype as this has a high level of encryption. An account can be set up easily by logging onto Live counselling sessions need to be booked in advance, via email or telephone 07877072741. Weekend sessions can be made available on request.

Online Counselling Fees

1 Live session (one hour) £40 Or Pre-paid package of sessions paid ahead in one payment: 3 one hour sessions (£37) = £111 5 one hour sessions (£35) = £175
Pay for Live Chat Counselling

Online Counselling is not appropriate if you are feeling suicidal Please contact The Samaritans Tel. No. 08457 909090